Physical classrooms certainly have their fair share of technical requirements, but virtual classrooms are entirely dependent on technology. As a trainer preparing for online training sessions, you need to be aware of your technological needs and constraints. Obviously, a quality camera and audio equipment are essential, but there are other factors to consider too. Trainers and virtual producers must make sure to choose the right platform for their sessions, and must also be cognizant of the technology used by their participants.
Use the right platform
There are many conferencing platform options available, from Skype to Zoom and Webex. With your producer’s help, you need to select the one that is just right for you. For example, it is not always optimal to conduct training sessions on platforms that are designed for meetings. Instead, look for purpose-built platforms, such as Cisco’s Webex Training platform, which has specific features designed to increase learner engagement and facilitate the learning process.
Microsoft Teams is an excellent option if your company is an Office 365 user and there are plenty of files to share. Also, never forget about security. There should be firewalls and other enterprise restrictions in place to keep your information safe while you share information. Understanding more about moving your learning from a live to online format may help you choose the correct platform.
Consider the participant technology
Another challenge with online training is that each participant may be working with a different standard of technology while connecting from a different environment, via internet connections that vary wildly in strength and quality. Some of them may not have a good internet connection, for example, while others are working with laptops that don’t support the latest version of the software.
Also, think about the physical environment students are working in. Some might be in their private home offices, while others are sitting at their kitchen counters. It is a good idea to stipulate the minimum requirements beforehand to maintain a relatively consistent standard and provide maximum benefits for everybody as far as possible. Facilitators will also have to pay attention to participation levels, checking in frequently for feedback and choosing the right moments to take breaks.
Learngistics specializes in facilitating and supporting both virtual and live training events and learning programs for corporations. Contact us for more information and to see how we can help you access and optimize your hybrid or virtual training.