Intact Insurance
Live Events and Facility Brokering
When Intact released its new online software system they needed to teach over 7500 brokers across Canada how to use it. They didn’t want to run virtual training, so all sessions needed to be run live. This required the creation of close to 200 temporary computer training facilities spanning the course of just over a year. For each location guest rooms, meetings rooms, catering, A/V and learning support had to be provided. Additionally due to the remote nature of some of the locations, backup cellular internet for the entire classroom had to be on hand and set up as a failsafe.
Scope
Our role was to research, book, manage and pay for all venues, catering, guest rooms, A/V, Internet and computers. Additionally we set up and dismantled each computer lab and provided an onsite learning support person at every live session.
198
812
598
344
36,266
1091 hours
2,620
1,306
Special Challenge
Because the client wanted the training locations to be geographically dispersed in such a way to be central to all brokers, we ended up needing to find locations in very rural areas where there was no traditional meeting space.
Solution
By providing all the computers and a/v and cellular based internet, we were able to create temporary computer labs in essentially large open space, including places like church basements and bingo halls.