Virtual Classroom Producers for On-boarding Training
Whe Purolator had to hire and onboard hundreds of new employees they realized that it was going to tough on their facilitators. The hired our client to help design and deliver the program, we were part of the subcontracted team of virtual classroom producers who assisted.
Scope - Virtual Classroom Producers for Onboarding Training
We were engaged to provide bilingual virtual classroom producers who had a background in facilitation. Our producers had to not only manage the technology but also provide subject matter expertise through chat to participants.
Special Challenge
Finding available bilingual producers who were also trainers with a flexible schedule.
Solution
Many on our roster of virtual classroom producers have facilitation experience. So it was simply a matter of selecting those who spoke French and English and putting them through a train the trainer program to get up to speed with the curriculum.